Name: Adam palmer
Date: 07.07.08 – 01.08.08
Company: Mercedes-Benz High Performance Engines
Morgan Drive
Brixworth
Northampton
NN6 9GZ
Tel: +44 (0)1604 880100
DDI: +44 (0)1604 799666
Supervisor: Andy Brightwell (Team leader Projects)
Targets: Image computer, Test new engine database, Create user manual for new engine database
Activities: General Service Desk duties, Image own computer to use, Engine database testing
Achievements: Imaged computer and set up to use on MBHPE’s local domain, Tested Engine database and created user manual in word
Achievements v Targets: Completed all set targets
New Targets: ISO Security Project, program Logon Script
Additions to Knowledge, standards achieved & evidence: Learned how to use Symantec Ghost
The start of my placement has been to familiarise myself with the company’s policies and procedures as well as the facilities I will be using whilst on my 12 month placement.
My first week at MBHPE I started in the service desk, this was because the person I was supposed to be working with in projects was off sick, as this is not my permanent role I have only been helping a contractor with general service desk duties, this work has been to move the hr departments computers to a new location due to a refurbishment in there old building, set up/fix printers, patch networks and complete routine tasks.
The next few weeks I started my role working in the projects department, this was pretty slow to start off with as I was just reading about how to complete company forms and procedures to follow when completing a project, once the boring bits were over I started to get some work my first task in projects was to test an engine database that the development department had created and create a user manual as well as make suggestions to improve the program. The actual testing of the database was fine but as it was a large program creating the user manual was long and tedious.
My new targets for next month is to create a log on script to determine what operating system a computer has and output the computers host name and user name to a text file, I have also been given a new project to start which is an ISO Security project. This will be to improve the company’s overall security ranging from awareness to purchasing new hardware and software firewalls/servers etc…
