Tuesday 11 November 2008

Month 01.09.08 – 27.09.08

Monthly Diary

Name: Adam palmer
Date: 01.09.08 – 27.09.08

Company: Mercedes-Benz High Performance Engines
Morgan Drive
Brixworth
Northampton
NN6 9GZ

Tel: +44 (0)1604 880100
DDI: +44 (0)1604 799666

Supervisor: Andy Brightwell (Team leader Projects)

Targets: ISO Security Project (on going), Network Overview Portal and ITIL Training course + Exam

Activities: Network Overview Portal, ITIL Training course and exam, ISO Project On going

Achievements: ITIL Exam Passed (85%)

New Targets: Complete Microsoft Project Training course, Amend Sap working instructions, New Build Project

Additions to Knowledge, standards achieved & evidence: ITIL Exam pass certificate. Better understanding of how iT should work and what processes go into running different iT departments.

This month I have been giving a new project the network overview portal, this project is to audit the current Data Centre collect and consolidate network information such as IP address, server name & maintenance contract and create an interactive area to display live network information. The start of this project I collected all the relevant data and stored it in an excel spreadsheet making the spreadsheet interactive with a little code, collecting the information is time consuming so this will be an ongoing project, once completed I can start looking at how to display all the live information in one easy to use area.

I am still going through the iso security project at the moment I have just managed to set the project up in a Microsoft project plan and have some meetings with the iT Director to organise what can be done. This is still an ongoing project and takes a low priority as it does not need to be completed when I am here my main responsibility is to set the project up so someone else can come in and take over it easily.

15 – 17 September 2008 – ITIL (Information Technology Infrastructure Library) this was a 3 days training course with an exam at the end of it, I completed the training course and passed the exam with 85%

Thursday 6 November 2008

Month 04.08.08 – 29.08.08

Monthly Blog

Name: Adam palmer
Date: 04.08.08 – 29.08.08

Company: Mercedes-Benz High Performance Engines
Morgan Drive
Brixworth
Northampton
NN6 9GZ

Tel: +44 (0)1604 880100
DDI: +44 (0)1604 799666

Supervisor: Andy Brightwell (Team leader Projects)

Targets: ISO Security Project, Logon Script, Phone List

Activities: Using Microsoft Project to Start Security Project, Using Excel to create a Phone list, and programming a logon script using Kixtart.

Achievements: Programmed logon script, and created phone list

Achievements v Targets: Completed logon script and phone list, ISO Project ongoing

New Targets: Network Overview Portal, ITIL (Information Technology Infrastructure Library) Training course & Exam

Additions to Knowledge, standards achieved & evidence: Understanding of ISO project and how the business can improve by adopting and improving its security standards, learnt how to program a logon script using Kixtart.

I was given a task by Gareth to amend the log on script so that when people log on, it will check what operating system they have, if they have windows 2000 it will write the output to a text file so these computers can be tracked down and replaced. As I had never used kixtart I began by reading what the program did and how to use it then writing basic programs to test, once I was confident I could use the program I set about writing the kixtart file and tested it using a virtual machine, the task turned out to be fairly easy and I gave the file to Gareth and implemented it into the current log on script job done!

The phone list was a time filler, which I used excel to create the list with a search button and a little code so that it would find peoples names.

ISO security project is the results of an external security auditor coming into the business and checking all areas of the business for security compliance and what needs improving, my job on this is to set out the project plan with the audits recommendations for improvement and start the ball rolling. This will be a large project spanning over two years and as I wont be here for two years my main responsibility is to get the project set up correctly so someone else can easily take over from me.

Monday 13 October 2008

Month - 07.07.08 – 01.08.08

Monthly Blog

Name: Adam palmer
Date: 07.07.08 – 01.08.08

Company: Mercedes-Benz High Performance Engines
Morgan Drive
Brixworth
Northampton
NN6 9GZ

Tel: +44 (0)1604 880100
DDI: +44 (0)1604 799666

Supervisor: Andy Brightwell (Team leader Projects)

Targets: Image computer, Test new engine database, Create user manual for new engine database

Activities: General Service Desk duties, Image own computer to use, Engine database testing

Achievements: Imaged computer and set up to use on MBHPE’s local domain, Tested Engine database and created user manual in word

Achievements v Targets: Completed all set targets

New Targets: ISO Security Project, program Logon Script

Additions to Knowledge, standards achieved & evidence: Learned how to use Symantec Ghost

The start of my placement has been to familiarise myself with the company’s policies and procedures as well as the facilities I will be using whilst on my 12 month placement.

My first week at MBHPE I started in the service desk, this was because the person I was supposed to be working with in projects was off sick, as this is not my permanent role I have only been helping a contractor with general service desk duties, this work has been to move the hr departments computers to a new location due to a refurbishment in there old building, set up/fix printers, patch networks and complete routine tasks.

The next few weeks I started my role working in the projects department, this was pretty slow to start off with as I was just reading about how to complete company forms and procedures to follow when completing a project, once the boring bits were over I started to get some work my first task in projects was to test an engine database that the development department had created and create a user manual as well as make suggestions to improve the program. The actual testing of the database was fine but as it was a large program creating the user manual was long and tedious.

My new targets for next month is to create a log on script to determine what operating system a computer has and output the computers host name and user name to a text file, I have also been given a new project to start which is an ISO Security project. This will be to improve the company’s overall security ranging from awareness to purchasing new hardware and software firewalls/servers etc…